Center for Communication Excellence
Develop
- Understand communication standards in your field
- Note patterns across communication modes
- Identify practices that you can adopt
Refine
- Clarify your ideas and expression
- Evaluate the effectiveness of written texts and spoken discourse
- Solicit feedback from peers and mentors
Perfect
- Adapt messages to target audiences
- Cultivate specialized communication skills
- Challenge yourself to highest levels of effectiveness
Celebrating 10 Years of the CCE!
Fall 2025 marks the CCE's tenth anniversary--a decade of supporting graduate students in honing their communication skills. Join the celebration!
Individual Consultations
- Writing Consultations: Receive feedback from our communication consultants specialized in different areas of academic and professional writing.
- Speaking Consultations: Practice speaking with our communication consultants specialized in speaking in different, formal and informal contexts.
- Thesis/Dissertation Consultations: Speaking Consultations: Get help from our thesis/dissertation consultants as you work on writing and finalizing your manuscripts.
Peer Mentored Groups
- Peer Review Groups (PRGs): Give and receive constructive feedback and improve your writing
- Writing Accountability Groups (WAGs): Spend time on writing in a dedicated space with just-in-time support to make steady writing progress
- Peer Speaking Practice Groups (PSPGs): Practice speaking on self-selected topics to acquire effective oral communication skills and strategies.
Communication Courses
- Graduate Studies (GR ST) writing courses: Learn the conventions of writing for publication, grant writing, and science communication.
- Graduate Studies (GR ST) speaking courses: Practice effective strategies in English for teaching purposes and improve academic and professional speaking skills
- Graduate Studies (GR ST) graduate success courses: Learn about essential resources and tasks that align with the stages of progression toward the graduate degree
Thesis/Dissertation Quick Links
Free and readily accessible help for each step of the thesis/dissertation process.
Certifications and Micro-credentials
Communication Skills
| What is it? | How to Develop it? | Why is it Important? |
| This skill entails both the ability to read and to critique materials. | Reading critically can be developed by understanding genres and their purpose, connecting information in texts to existing knowledge (synthesis), identifying argumentative strategies, fact checking, and evaluating the quality of text. | Purposeful reading enables deep, complex understanding of what is presented in text. |
| What is it? | How to Develop it? | Why is it Important? |
| This skill is an interpersonal communication skill that draws on linguistic skills, working memory, and empathy. | Purposeful listening involves consciously establishing a communicative goal at the onset of a listening situation, whether the situation is interactive or not. Purposeful listening also requires checking and confirming that the purpose has been met. | Purposeful listening enhances interpersonal communication and enables rapid knowledge synthesis of information presented orally. |
| What is it? | How to Develop it? | Why is it Important? |
| These skills entail any written communication that takes place in academia (university or college settings) and professional, working world contexts. Academic writing tends to be more formal, structured, and uses discipline-specific terminology. Professional writing is more adaptable in style and language, depending on the context and audience's needs. Both forms of writing require strong communication skills, including clarity, organization, and the ability to convey complex ideas effectively. | Academic and professional writing involves extensive practice reading, composing drafts, gathering feedback, and revising academic and professional texts. These skills can also be developed in seminars and workshops on writing in certain genres (e.g., research writing, grant writing, etc.), one-on-one consultations or peer group sessions where feedback is provided, and through the application of advanced writing technologies and resources. | These skills allow individuals to effectively convey complex ideas to intended audiences through clarity, organization, and precision. It is critical we understand our audience’s goals and values and, simultaneously, the conventional ways of communicating in academia and various professional fields to meet the expectations of those with whom we are communicating. |
| What is it? | How to Develop it? | Why is it Important? |
| This skill entails the ability to speak clearly and confidently to a group, as well as the rhetorical ability to plan and compose a speech or presentation. | Academic and professional speaking draws on basic communication skills, such as audience analysis, information organization, argumentation, and delivery, as well as situation-specific skills such as modulating voice volume, controlling gestures and eye contact, and using technologies, such as multimedia. Public speaking can also draw on emotional selfregulation for individuals with public speaking-related fear and anxiety. | Academic and professional speaking enables self-presentation as an expert capable of providing valuable knowledge and ideas. |
| What is it? | How to Develop it? | Why is it Important? |
| This skill entails empathy, emotional self-regulation, listening, self-advocacy, and rhetorical craft. | Development of interpersonal communication skills involves approaching challenging interpersonal situations purposefully and strategically, drawing on recommended practices for negotiation, empathy, and intercultural awareness and sensitivity. | Individuals skilled in negotiating difficult conversations anticipate difficult conversations confidently, can articulate their goals for difficult conversations, effectively manage their emotions during difficult conversations, and empathize with others during difficult conversations. |
| What is it? | How to Develop it? | Why is it Important? |
| This skill entails understanding and evaluating the characteristics, needs, expectations, and preferences of an audience before delivering a message. It involves empathy, strategic thinking, and adaptability to ensure a message resonates effectively with the intended audience. | Audience analysis involves becoming familiar with audience members’ demographics and psychological characteristics to gain insight into their preferences, motivations, and behaviors. Practice creating messages that match audience members’ expectations and needs and seek feedback from peers, mentors/professors, communication consultants, or even potential audience members to ensure the message is well crafted before it is delivered. | This skill allows individuals to tailor communication effectively to ensure it is relevant, clear, and impactful. It is critical that communicators adapt the message’s language, tone, and content so it is suitable for the audience; this could involve avoiding jargon or technical terms that could confuse or even alienate an audience. |
Want more information?
We are happy to support you however we can throughout your graduate and postdoctoral journey!